About Emerald Garage Door Services

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About us:

Who Is Emerald Garage Door Services?

We are a family-owned business that takes pride in providing exceptional service to the residents of Central Florida. James Balfe started this company with the idea that everyone deserves honest, exceptional service.

James is originally from Dublin, Ireland (now you know where the name Emerald comes from). He has been “fixing things” his entire life. From taking apart and reassembling small electronics as a child, attending a technical college in Dublin, serving as a civilian technical specialist on the USS Lexington when he came to the United States in the 1990’s, learning the satellite business and becoming the most awarded lead technician in Florida for the largest satellite company in the United States, and finally working for several years as a garage door technician, he has decades of experience.

HE BELIEVES IN HONESTY, INTEGRITY, DEPENDABILITY AND HARD WORK

He treats everyone with the respect and dignity he expects of himself and his family. He decided it was time to put his values and experience together and create a company he could be proud of.

When recruiting technicians to join Emerald, James requires experience and integrity to join the team. Site visits are performed during many service calls and customer satisfaction surveys to ensure everyone at Emerald lives up to the core principles they believe in.

The company is licensed, insured and bonded. Every team member completes a background check before their first service call. All services, parts and labor are guaranteed and your satisfaction is our top priority.

Emerald Garage Door Services Logo - About us

Our Company Mission

A satisfied customer every time. We won’t rest until the job is done and you are 100% happy.

THE EMERALD PHILOSOPHY

Take care of every customer like they are family. We treat you like we would want to be treated.

OUR PROMISE

We will provide stellar customer service, excellent product and an unparalleled guarantee.

WE CAN DELIVER

24/7/365 All day, every day, we’ll be there for you when you need us, call or book online at your convenience.